blu ray player ejects disc image
Amy
My Blu ray player wont stop spinning. I put a DVD in and it won't stop. Ii can't read it and it wont eject it. I had to unplug it. Is their any manual eject I can use to get the CD out? If not what should I do?
We've had this less than a year. so I'm pretty sure the warranty still in effect.
Answer
If it's a computer player, the emergency eject is the hole near the LED or eject button. Straighten a paperclip and push it in the hole. When you hit resistence, give it light, but firm and steady pressure. This will engage the gears on the tray eject. Push it in until you can't go any further. If the tray doesn't come out far enough, remove the paperclip, re-insert it and do it again. Repeat until the tray's out enough that you can pull it out by hand.
The stand alone players usually don't have an emergency manual eject, and the slot loaders won't have them for sure.
In that case, you've got 3 options that I can see:
1. Pull the plug, count to ten, plug it back in. Try the eject button again on the unit or remote. Sometimes resetting it is all that's needed.
2. Contact customer service. Jump through all their trouble shooting hoops until they give you an RMA number to send it back. Make sure to tell the customer service rep that there is a disc stuck in the player and you'd like it returned to you. Get him/her to make a note of this in the case report, confirm that it's there, and ask for the case number and RMA number. There's no guarantee that you'll get the disc back, but it's much more likely to happen if you let them know that there's a disc in there, and you want it back. The contact number for your country should be in your owner's manual.
3. Take it apart, and manually manipulate the hub and tray. It shouldn't take long to figure out how it works. This will void the warranty, since you'll have to break the epoxy seals on the screws, so you may want to hold off and go through customer service if it's an expensive player. However, if it's one of the less expensive players (some low end BluRay players are less then $100 now from Walmart -- even from Sony), you have to weigh whether it's worth the effort and cost to send it back to them, and the risk of losing the disc. If the disc is some mass produced movie, it's no big deal. If it's an irreplaceable home movie or family photos, I'd personally tear it apart and take the hit on the cost of a new player to avoid the risk of losing it.
If it's a computer player, the emergency eject is the hole near the LED or eject button. Straighten a paperclip and push it in the hole. When you hit resistence, give it light, but firm and steady pressure. This will engage the gears on the tray eject. Push it in until you can't go any further. If the tray doesn't come out far enough, remove the paperclip, re-insert it and do it again. Repeat until the tray's out enough that you can pull it out by hand.
The stand alone players usually don't have an emergency manual eject, and the slot loaders won't have them for sure.
In that case, you've got 3 options that I can see:
1. Pull the plug, count to ten, plug it back in. Try the eject button again on the unit or remote. Sometimes resetting it is all that's needed.
2. Contact customer service. Jump through all their trouble shooting hoops until they give you an RMA number to send it back. Make sure to tell the customer service rep that there is a disc stuck in the player and you'd like it returned to you. Get him/her to make a note of this in the case report, confirm that it's there, and ask for the case number and RMA number. There's no guarantee that you'll get the disc back, but it's much more likely to happen if you let them know that there's a disc in there, and you want it back. The contact number for your country should be in your owner's manual.
3. Take it apart, and manually manipulate the hub and tray. It shouldn't take long to figure out how it works. This will void the warranty, since you'll have to break the epoxy seals on the screws, so you may want to hold off and go through customer service if it's an expensive player. However, if it's one of the less expensive players (some low end BluRay players are less then $100 now from Walmart -- even from Sony), you have to weigh whether it's worth the effort and cost to send it back to them, and the risk of losing the disc. If the disc is some mass produced movie, it's no big deal. If it's an irreplaceable home movie or family photos, I'd personally tear it apart and take the hit on the cost of a new player to avoid the risk of losing it.
When I put in a Blu-ray dvd in my blu-ray player why wont it play?
ANG
It says: Disc Error...Please Eject the disc... Playback features may not be available on this disc. I just don't understand why it wont play. Its a Magnavox DVD Blu-Ray Player.
Answer
Mine says the playback features may not be available but thats because I dont have internet connectivity on the player
maybe you ave a bad disc? Mines plays ever bluray ive thrown at it but I think its the new model MB500NGX or something like that can't remember but the older one ended wiht a 9 instead of an X and that one needed a firmware update
Mine says the playback features may not be available but thats because I dont have internet connectivity on the player
maybe you ave a bad disc? Mines plays ever bluray ive thrown at it but I think its the new model MB500NGX or something like that can't remember but the older one ended wiht a 9 instead of an X and that one needed a firmware update
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